COVID-19 Information Update - August 6, 2020!

Victoria is currently in Stage 4 Restrictions &
Dentists for urgent care only.



As an essential service and permitted work premises, the team at Smile Hawthorn are available to provide urgent and emergency dental services in line with these restrictions.
All routine dental work (i.e. checkup and cleans, fillings, orthodontic adjustments etc.) must be deferred or suspended at this time. In line with the restrictions, and in the interests of staff and community safety, the practice will be operating in a reduced capacity.



If you require urgent dental care, please contact us on 03 9070 3448 or send us an email and we will contact you back to discuss your concerns and manage your needs as appropriate.



The safety of our patients, staff and community continues to be of paramount importance at Smile Hawthorn. As an accredited practice, you can rest assured that we are following all the necessary guidelines to minimise the risk of transmission of COVID-19.



Important notes regarding this time:

  • When attending:
    • Please wait and allow our friendly staff to greet and open the doors for you on entry and exit to the premises.
    • Attend alone or only with necessary additional accompanying persons (for consent/treatment/supervision purposes).
    • Relatives & friends unrelated to the services provided will be directed to wait outside the premises.
  • Existing appointments for routine/non-urgent services:
    • We will be in contact with you further, via email or phone, on your specific circumstances.

As this would be an inconvenient time for a dental emergency, we encourage everyone to maintain good oral health by eating a healthy diet, drinking plenty of tap water (especially after meals or snacks), brushing twice a day with an appropriate toothpaste and flossing once a day.



We are staying up-to-date with the current recommendations and will provide relevant updates on our website.



We hope that everything will return back to normal as soon as possible and we thank all our patients for their understanding during this time.



The team at Smile Hawthorn

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